Account + guest options
Support returning customers with login while still enabling frictionless guest ordering.
Customer Ordering
Give guests a smooth digital experience with account access, guest checkout, and order history. Choose from one of five different ordering and checkout experiences to match your brand and taste.
Customer checkout journey designed to reduce friction and improve completion rates.
Secure customer access
Provide account creation, login, and password reset flows for a trusted self-service channel.
Order continuity
Let guests review prior orders and reorder confidently from familiar selections.
Checkout-ready workflow
Guide customers from item selection through checkout with a clean, intuitive path.
Make every guest interaction feel effortless
Inspired by modern digital ordering experiences, POSiTURA customer workflows are designed to reduce friction at each step, from account access to checkout confirmation.
Frictionless start to order
- Support both quick guest checkout and account-based ordering
- Simple customer sign-in and registration flows
- Password reset for secure self-service recovery
- Clear transition from shopping to order placement
Stronger retention and repeat orders
- Order history gives returning guests continuity
- Reusable account experiences reduce repeat friction
- Better checkout flow improves conversion at peak times
- Consistent customer journey across devices and sessions
| Customer Step | Experience delivered | Benefit to restaurant |
|---|---|---|
| Access | Account login, sign-up, or guest path | Higher completion rates for first-time and returning guests |
| Selection | Intuitive menu browsing and item choice | Faster ordering and reduced abandonment |
| Checkout | Guided finalization and confirmation flow | More completed orders with fewer support issues |
| Post-order | Order history for repeat purchases | Increased loyalty and repeat revenue potential |